Subject: FW: Tech Support Candidate - Chandrakant Deulkar
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 22 Feb 2021 10:43:26 +0000

First round

From: Chandrakant Deulkar <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Saturday, 20 February 2021 at 5:12 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Chandrakant Deulkar

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Chandrakant Deulkar
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (0253) 9922424393
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Nasik
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) Linux
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Super simple software   Tech support    30 Dec 20       30000
Previous Employer 1     Gvotechsolutions        Tech support    4 Aug 18        25000
Previous Employer 2     Areas software  Tech support    10 Oct 17       18000
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  I will first confirm if the computer is connected to internet.
Will see if the website address is correct.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      First we need to turn on the device Bluetooth speaker.
Then turn on the mobile phone Bluetooth connection and pair the speaker.
It will prompt you with passcode, you will have to enter the same code in both places.
Once the device is paired ,you will be able to use the speaker
What according to you makes you a good candidate for customer service or technical support job? I have strong customer service skills and I am technically sound enough to handle any technical issues.
On a scale of 1 - 5 please rate your fluency in spoken English  5