Subject: Tech Support Candidate - Abhijeet Kumar Pandey
From: Abhijeet Kumar Pandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Feb 2021 03:34:05 -0500

| | Tech Support Test

Name | Abhijeet Kumar Pandey
E-mail | [email-masked]
Phone Number | (+91) 9910795616
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Gurgaon
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Basic
Operations and management

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Leixir resources Pvt Ltd | CAD designer | | 14500
Previous Employer 1 | Shahi export Pvt Ltd | Operation executive | 10-06-2020 | 13500
Previous Employer 2 | Bonance engineering Pvt Ltd | Supervisor | | 12000

In your past experience you have (select all that applies) | Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I will check my internet connection, then I will refresh the website. If website will not open then I will restart my computer. I will also check that if the website is down or not at the time.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Go to the settings
Open the bluetooth
Refresh
When it comes on the mobile phone then pair it. After pairing the bluetooth speaker it will connect to the mobile phone.

What according to you makes you a good candidate for customer service or technical support job? | I am good at listening that is one of the requirement of the job. I will catch up fast and ability to learning that is also another requirement for the job . I am very good at understanding and have very good patience. Good at communication. Always eager to learn something new that makes me more suitable.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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