Subject: Trainer Candidate - Nitish Garg
From: Nitish Garg <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 20 Feb 2021 10:51:09 -0500

| | Tech Support Test

Name | Nitish Garg
E-mail | [email-masked]
Phone Number | (0) 7988630710
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Gurgaon

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Wipro | Sr. It Executive | | 48k
Previous Employer 1 | Devyani international | IT executive | 25 Oct 2019 | 34k
Previous Employer 2 | Imbibe technology | It aupport | 31 aug 2017 | 18k

If Selected, how much time do you need to join? | 60days
Please briefly describe your work experience specifically in training? | I have worked a steam lead in IT SUPPORT
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | Most difficult situation during pandemic we have to monitor team and their work
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Who understand customer issue and handle them with good resolution
What according to you makes you a good candidate for this position? | Who have ability to work without worry about job time
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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