Subject: Tech Support Candidate - Bajrang Chandan
From: Bajrang Chandan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 20 Feb 2021 04:43:57 -0500

| | Tech Support Test

Name | Bajrang Chandan
E-mail | [email-masked]
Phone Number | (91) 9354741172
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Patel Nagar,new delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | |
Previous Employer 1 | Quvoid edusolutions | Client relationship manager | April 2018 | 31000
Previous Employer 2 | The gate academy | Client relationship executive | December 2015 | 27000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will try to refresh the page if it would not solve then I will try to find what error is reflecting on screen then go for solution at google

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Switch on the speaker bluetooth
Then, open my mobile bluetooth
Then, click on searching near device
Then try to pair with the discovered device
Once paired sucessful I will play according to my taste.

What according to you makes you a good candidate for customer service or technical support job? | A candidate should be a active listener, as well as having positive thoughts to resolve issues quickly without making excuses.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |