Subject: Trainer Candidate - MAKSUD AHMED LASKAR
From: MAKSUD AHMED LASKAR <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 20 Feb 2021 01:11:13 -0500

| | Tech Support Test

Name | MAKSUD AHMED LASKAR
E-mail | [email-masked]
Phone Number | (91) 8472805891
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Assam.

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Samatha Educational society | Domain Trainer | Present working | 15000/+
Previous Employer 1 | Frostees India pvt. Ltd | Domain Trainer | 31Dec 2020 | 13900/-
Previous Employer 2 | Highway Motors pvt.Ltd | Workshop Floor Supervisor | 19 June 2018 | 9500/-

If Selected, how much time do you need to join? | 1month
Please briefly describe your work experience specifically in training? | Good knowledge about automobile trainer, CRE trainer, Documentation maintenance, student Counciling, mobilization, good knowledge in centre incharge work.
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | Once a time in my company my students suffering illness from 15 days continue that time i have suffer critical situation in my previous company
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Depend on explanation of saler.If one saler explain everything properly and good behave with customer then i thik definately customer will impress to him and like the saler and puchase the product.
What according to you makes you a good candidate for this position? | First if i good behave with my colleague and senior then i think definately i they give me first preference rather than to other person.From my knowledge if i give something in my company then company will give first credit only me.
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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