Subject: Tech Support Candidate - Kamesh Dwivedi
From: Kamesh Dwivedi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 20 Feb 2021 00:47:51 -0500

Tech Support
Test

Name

Kamesh
Dwivedi

E-mail

[email-masked]

Phone Number

(+91) 8630894917

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Gurugram sector 41

Which
best describes your Technical Support capabilities

I've
worked in Level 2 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Plc
scada,embedded

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Jetinks pvt ltd

Sr sales & cse

Working

22,000

Previous Employer 1

Mahindra

Previous Employer 2

Samsung

Line incharge

June

2018

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with customers over Email

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Firstly read that error,what actually error come
because there are several error in the directory so according to that error i
will suitables steps.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Firstly
enable the bluetooth of the speaker then turn on the bluetooth of the phone from
the settings and paired them.

What according to you makes you a
good candidate for customer service or technical support job?

Firslty listen the customer properly and understand the
problem of the customer and after that give satisfy answer to the customer which
makes the customer satisfy.

On a scale of 1 - 5 please rate your
fluency in spoken English

3