Subject: Trainer Candidate - Anil Kavlas
From: Anil Kavlas <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 19 Feb 2021 02:12:36 -0500

| | Tech Support Test

Name | Anil Kavlas
E-mail | [email-masked]
Phone Number | (95050) 95442
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Zaheerabad

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Cognizant | Team Lead | 20th April | 70000
Previous Employer 1 | V3 Staffing | Ad Trafficker | 5th July 2015 | 22000
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | 60 Days

Please briefly describe your work experience specifically in training?

• Managing a team of 24 Ad Traffickers with their queries related to all the campaign setups
• Reporting to Team Managers and Service Delivery Manager with day-to-day updates and           shift contribution to overall teamwork
• Providing feedback and suggestions to the team for achieving better team quality and smart ways of Implementation
• Own & support all pre & post launch trafficking responsibilities and inquiries; manage implementation of all operation requirements for campaigns.
• Manage end to end programmatic campaigns in DBM
• Experience in handling Video, Display and Trueview campaigns
• Have handled major clients/agents across the platform
• Responsible for optimizing campaign performance
• Work closely with account management team to deliver effective campaign strategies
• Date & Analytical – providing full analysis and reporting for campaigns
• Provide actionable insights and optimization techniques to impact higher returns
• Working with clients, agencies, advertisers, trading desks and account managers to manager             and provide solutions based on DBM, DCM & AdWords for campaigns
• Optimal solutions and consulting for Real Time Bidding, Programmatic Buying and help  running campaigns across the globe
• Facilitating the creation and optimization of Partner/Advertiser entities like Insertion Order, Line Items, creatives, etc.
• Responsible for handling Private deals & Programmatic Guaranteed campaigns
• Configuring programmatic campaigns, private deals and uploading/assigning creatives across
• these campaigns
• Setting up and monitoring Partner & Advertiser accounts
• Assessing landing pages, qualitative optimization and crawlability aspect of creatives
• Implementation and enhancement of creative tags (JavaScript & Iframe), impression and
• click tracking
• Working with Data Management platforms to integrate First and Third party data
• Work with third party viewability tracking dashboards like MOAT, IAS, etc.
• Establishing auctions/deals between Advertisers and publishers via exchanges
• Analyzing revenue, deals of advertisers and building reports to scrutinize their granular data
• Building audiences for advertiser campaigns
• Video & mobile advertising
• Optimize different performance goals as per client

Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | None so far
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Understanding the customer and making amends with them is a great customer service
What according to you makes you a good candidate for this position? | Good Communication Skills, Interpersonal Skills, Ability to adapt to different things easily, Taking ownership are some of the qualities I feel which would help the position
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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