Subject: Tech Support Candidate - Sachin Singh Rawat Sachin
From: Sachin Singh Rawat Sachin <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 18 Feb 2021 09:57:47 -0500

| | Tech Support Test

Name | Sachin Singh Rawat Sachin
E-mail | [email-masked]
Phone Number | (91) 9205503772
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | dwarka Mor delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | GA DIGITAL WORD WIDE | Junior consultant it | anytime | 10
Previous Employer 1 | alankit ltd | Mis executive | 2021 | 5
Previous Employer 2 | UST global | Tech support | 2016 | 1

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1st step:-  restart the device.
2nd step:- make sure to check the internet connectivity.
3rd step:- check that Search result load properly.
4th step:- if the Search result not load then u r not comnected to internet.
5th step :- check on other pc that the specific site is down or not. to confirm the net connection.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

open the settings ap in phone.
click on Bluetooth icon and enable it.
click on pair new device.
turn on the power button of speaker.
Search for the name of speaker in pair new device and tap on comnect.

What according to you makes you a good candidate for customer service or technical support job? | adaptability,and flexibility that must  be on tech support person
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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