Subject: Re: Tech Support Candidate - Kishor Peshwani Kishor
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 18 Feb 2021 07:08:54 -0700 (MST)

Not picking 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 18 Feb, 2021, at 19:22, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: Kishor Peshwani Kishor < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Tuesday, 16 February 2021 at 8:31 AM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Kishor Peshwani Kishor 

	

	
	
			Tech Support Test 
		
	Name 	Kishor Peshwani Kishor 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 9922601641 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Nagpur, Maharashtra 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Linux 
Networking - basic 
Networking - advance 
Speakers & Audio 
VoIP 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 				
Previous Employer 1 	TSG 	Software engineer 	Nov 30 	20000 
Previous Employer 2 	Rcoem 	Asst professor 	Jul 17 2017 	57000 
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1. I will check the internet connection. 
2. If internet is working I will check my PC connection. 
3.If both are working I will reboot my PC. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1. Go to settings of your android phone. 
2. Select Bluetooth option make sure speaker is on. 
3. Switch on the Bluetooth by sliding the button. 
4. Your phone will automatically discover the device. 
5. Select the device name by pressing the device name. 
6. Let the device pair with the phone. 
7.confirm that the device connected. 
	What according to you makes you a good candidate for customer service or technical support job? 	I have good communication skills and I am good in problem solving. I can understand the problem quickly and can explain it to the customer in a simple steps. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5