Subject: FW: Tech Support Candidate - Kavita Pant
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Thu, 18 Feb 2021 14:01:01 +0000

Check for homebox

From: Kavita Pant <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Monday, 15 February 2021 at 10:07 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Kavita Pant

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Kavita Pant
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (89586) 06965
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Haldwanj
Which best describes your Technical Support capabilities        I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer
Previous Employer 1     Policy bazaar.com       Associate sales consultant      15 march 2020   17,500
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1. Firstly, you need to check if the computer is connected with the Internet.
2. If the internet connection is alright, then see whether you have applied http:// properly in the starting of the web address
3. Another reason of having the error may be because if the window is expired or the antivirus is not updated.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. Open the speaker.
2. Not switch on the bluetooth botton in the speaker.
3. Now in your phone , go to settings.
4. Open bluetooth in your device.
5. Now pair the bluetooth from your device.
What according to you makes you a good candidate for customer service or technical support job? I have the experience of working as an associate sales consultant in my previous company . Being the consultant there groomed me into listening the customers difficulties deeply and then suggesting them them with proper solution.
Beside, being an active listener, my key interest is being into the customer service profile.
On a scale of 1 - 5 please rate your fluency in spoken English  4