Subject: Tech Support Candidate - sandeeep kumar
From: sandeeep kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 18 Feb 2021 07:57:23 -0500

| | Tech Support Test

Name | sandeeep kumar
E-mail | [email-masked]
Phone Number | (201301) 7217836354
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | noida sector 66
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Teleperformance | cce | 12 feb | 22
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | if i am facing that issue so first of all i have to check the internet connection after that problem will not resolve then i have to restart the system then i am trying to switch  the internet connection
Please list the steps to connect a Bluetooth speaker to your mobile phone. | so first of all i have to  turn on  the Bluetooth  of the speaker and turn on  mobile phone also
What according to you makes you a good candidate for customer service or technical support job? | The key to good customer service is building good relationships with your customers. Thanking the customer and promoting a positive, helpful and friendly environment will ensure they leave with a great impression. A happy customer will return often and is likely to spend more.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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