Subject: Tech Support Candidate - Pooja Sharma
From: Pooja Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 18 Feb 2021 07:33:20 -0500

| | Tech Support Test

Name | Pooja Sharma
E-mail | [email-masked]
Phone Number | (91) 8901107245
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Beri Udyog Pvt Ltd | Sr.Executive- HR & Admin | Working | 26000
Previous Employer 1 | Imbibe Technologies Pvt Ltd | Technical Content Writer | Jul 2017 | 18000
Previous Employer 2 | Chirag Agrivntures Pvt Ltd | Website Maintenece | Jul 2015 | 10000

In your past experience you have (select all that applies) | Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

The question is not clear. Error could be server or internet connection. Need to check internet connection if its internet problem else troubleshoot steps for server

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Need to switch on bluetooth connection on both devices so that they can scan each other
Once they are in radius of each other, connect them using credentials

What according to you makes you a good candidate for customer service or technical support job?

A good listener

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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