Subject: Tech Support Candidate - Siddhant Saini
From: Siddhant Saini <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 18 Feb 2021 06:58:28 -0500

| | Tech Support Test

Name | Siddhant Saini
E-mail | [email-masked]
Phone Number | (+91) 9027085270
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Sector 59
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio
window insulation, troubleshooting, networking troubleshoot, IP configuration, IP phone configuration IP printer configuration, hardware assemble,Outlook configuration

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | No | | |
Previous Employer 1 | No | | |
Previous Employer 2 | No | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First check and make sure the internet connectivity.
Reset browser settings
Clear browser cache history and cookies
Reset wifi modem
Scan your device for malware
Install another web browser

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Swipe down from the top of the mobile screen.
Touch and hold Bluetooth.
Tap pair new device if you don't find pair new device check under  available devices or tap more refresh.
Tap the name of the bluetooth device you want to pair with your device

What according to you makes you a good candidate for customer service or technical support job? | I makes sure I am a good candidate for technical support job
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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