Subject: Re: Tech Support Candidate - Harshit Sharma
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 17 Feb 2021 05:31:29 -0700 (MST)

He is good, His spoken is good 
Having tech experience too 
He needs t serve 1 month notice 
His current salary is 21000/- 
Expecting 30000/- 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 17 Feb, 2021, at 16:26, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: Harshit Sharma < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 17 February 2021 at 3:17 AM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Harshit Sharma 

	

	
	
			Tech Support Test 
		
	Name 	Harshit Sharma 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 9811664828 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Palam Colony 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
MacOS 
Networking - basic 
Hardware - Basic 
Wireless Routers and Modem. 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Tech Mahindra 	Sr. Associate Technical Y 	Working 	21000 
Previous Employer 1 	Convergent Communications 	Network Engineer 	21-12-2018 	15000 
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	I will try to check the internet connectivity first whether the device is connected to active wireless connection or through Ethernet connection. Will try to restart the device or can also check on different browser. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Will enable bluetooth on my Mobile, will search for the bluetooth name of the speaker and connect through that. 
	What according to you makes you a good candidate for customer service or technical support job? 	I have total 8 years of technical experience and more than 2 years of experience BPO. 

	On a scale of 1 - 5 please rate your fluency in spoken English 	5