Subject: Re: Tech Support Candidate - Ritesh Sharma
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 17 Feb 2021 05:10:37 -0700 (MST)

He is good for Homebox. 
under budget too. I had forwarded his number to Niren 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 17 Feb, 2021, at 16:22, Deeksha Dadu <[email-masked]> wrote: 

Check for homebox 

From: Ritesh Sharma < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 17 February 2021 at 1:05 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Ritesh Sharma 

	

	
	
			Tech Support Test 
		
	Name 	Ritesh Sharma 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 8595883506 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I live walking distance to office 
	Where do you currently live (area) 	New ashok nagar 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	sound issue, hang issue, antivirus issue 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 				
Previous Employer 1 	ienergizer 	assistant executive 	Aug2020 	26000 
Previous Employer 2 	allsec technology 	sales executive 	feb2019 	12000 
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	If i am opening a website on my browser and getting an error . i will firstly try to check whether my software is up to date. sometimes it happens when the software is not up to date we face such issue. Now if the issue didnt resolve i will update my browser and see whether it works in case if it didnt worked i will install and reinstall and resolve my problem. In most of the case browser will start working with updated browser. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	the steps are below: 
1) settings 
2) bluetooth 
3)switch on the speaker and connect to the desired bluetooth speaker. 
4)bluetooth will be connected now 
4) 
	What according to you makes you a good candidate for customer service or technical support job? 	I am very dedicated toward my work and during my working hour i just focus on my work . I am a good listener and would do my best with the help of my training skills. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4