Subject: Re: Tech Support Candidate - Tushar Kashyap
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Wed, 17 Feb 2021 12:01:21 +0000

Spoke to him, his voice quality is not good at all, how is he good to go?? Reject

From: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 17 February 2021 at 12:26 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Re: Tech Support Candidate - Tushar Kashyap

He is good to go.
But his salary expectations is 45000/-
He will confirm me later if he is ready to negotiate

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On 16 Feb, 2021, at 18:27, Deeksha Dadu <[email-masked]<mailto:[email-masked]>> wrote:

First round

From: Tushar Kashyap <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 16 February 2021 at 5:18 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Tushar Kashyap

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Tushar Kashyap
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 9953753242
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Geeta Colony
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        ARI Simulation  STM - Technical Services                32000
Previous Employer 1     Sony India      Tech Support            10000
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Basic troubleshooting:-
1.Check if the Internet is connected with computer.
2.Internet is working properly or not, Can check speed on fast.com.
3.Check firewall and antivirus if they are blocking the website.
4.Clear cache and cookies.
5.Uninstalling any add-ons extentions who can block the website.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1.Turn on the Bluetooth of the speaker and put it in pairing mode.
2.Open settings in your mobile phone and go to the Bluetooth option > Now Turn on the Bluetooth of your mobile and click on the pair new device option.
3. You can see your BT speaker name over there.
4. Click on it and pair the devices.
5. Both of the devices are connected with each other via bluetooth.
What according to you makes you a good candidate for customer service or technical support job? I have been working as a Technical Support Engg. for last 5 years and I also have all the skills which are required for this Job. I'm very keen to learn new technology. I used to work with Sony India Pvt LTD as a Tech support Engg. to provide support for Laptops.
On a scale of 1 - 5 please rate your fluency in spoken English  3