Subject: Re: Tech Support Candidate - Vikas Bishnoi
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 17 Feb 2021 04:51:54 -0700 (MST)

Broken English, He don't have any technical support experience 
He is having experience in some technical research 
I did not find him good for EPOS 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 17 Feb, 2021, at 16:18, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: Vikas Bishnoi < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 17 February 2021 at 3:00 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Vikas Bishnoi 

	

	
	
			Tech Support Test 
		
	Name 	Vikas Bishnoi 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 7015184834 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Chandigarh 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Hardware - Basic 
Optical Communication, Research Area 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	NA 			
Previous Employer 1 	NA 			
Previous Employer 2 	NA 			
	In your past experience you have (select all that applies) 	Did not interact with customers, supported internal employees 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	If a website is not opening, then firstly I will check the website status, geographic restrictions, server and DNS Issues, Issues if any with my browser on which I opened the site. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1. Turn the Speaker to discoverable mode. 
2. Turn the Mobile's Bluetooth On. 
3. Search for the available devices. 
4. Select the Bluetooth speaker for pairing. 

The phone is now ready to connect with the Speaker. 
	What according to you makes you a good candidate for customer service or technical support job? 	I'm confident that I'm suitable for this role as I possess the skills and technical knowledge required by you. 
Though I am a fresher, I assure you that I will work with my full potential so as to contribute efficiently towards the growth of this organization. 
I am a self motivated person with good communication skills. I can work both as a team member or as an individual. 
I completed my Research work in Optical Communication during M.Tech and achieved highest grade. While being a trainee at BEL Panchkula, I learnt about quality assurance and maintainence of products and other technical knowledge from professionals working there. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4