Subject: FW: Tech Support Candidate - Vikas Bishnoi
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 17 Feb 2021 10:48:50 +0000

First round

From: Vikas Bishnoi <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 17 February 2021 at 3:00 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Vikas Bishnoi

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Vikas Bishnoi
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 7015184834
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Chandigarh
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Hardware - Basic
Optical Communication, Research Area
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  If a website is not opening, then firstly I will check the website status, geographic restrictions, server and DNS Issues, Issues if any with my browser on which I opened the site.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. Turn the Speaker to discoverable mode.
2. Turn the Mobile's Bluetooth On.
3. Search for the available devices.
4. Select the Bluetooth speaker for pairing.

The phone is now ready to connect with the Speaker.
What according to you makes you a good candidate for customer service or technical support job? I'm confident that I'm suitable for this role as I possess the skills and technical knowledge required by you.
Though I am a fresher, I assure you that I will work with my full potential so as to contribute efficiently towards the growth of this organization.
I am a self motivated person with good communication skills. I can work both as a team member or as an individual.
I completed my Research work in Optical Communication during M.Tech and achieved highest grade. While being a trainee at BEL Panchkula, I learnt about quality assurance and maintainence of products and other technical knowledge from professionals working there.
On a scale of 1 - 5 please rate your fluency in spoken English  4