Subject: Tech Support Candidate - Aditya Sharma
From: Aditya Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 17 Feb 2021 05:04:12 -0500

| | Tech Support Test

Name | Aditya Sharma
E-mail | [email-masked]
Phone Number | (+91) 8700008997
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Amazon pvt. ltd. | CSA | Jan 16,2020 | 24000
Previous Employer 2 | GPRS | Project Manager | Oct 8th,2020 | 29800

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.Check the connectivity.
2.Clear the cache and cookies.
3.Try restarting the browser.
4.Uninstall and reinstall the browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.Open the Bluetooth of the speaker.
2.Open the Bluetooth of the mobile phone.
3.Search for the speaker device in mobile phone.
4.Click on the device name.
5.Click on "pair device" and connected.

What according to you makes you a good candidate for customer service or technical support job? | As per my key skills of good communication and easy customer handling,I can be a good candidate for customer service that can be seen by my previous experience as well.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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