Subject: Tech Support Candidate - Umesh Tiwari
From: Umesh Tiwari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 16 Feb 2021 12:03:35 -0500

| | Tech Support Test

Name | Umesh Tiwari
E-mail | [email-masked]
Phone Number | (9675302806) 7017494499
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Noida sector 66
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Back end

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | HCl technology | Analyst | 8 sep 2020 | 15000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Yes
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Mobile setting open and two device open the Bluetooth and send and receive and name search and select the file send .It is called the  Bluetooth speaker to your phone ....
What according to you makes you a good candidate for customer service or technical support job? | I'm self motivated and decision making problem solving.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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