Subject: Trainer Candidate - Yousef Hegazy
From: Yousef Hegazy <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 16 Feb 2021 08:02:13 -0500

| | Tech Support Test

Name | Yousef Hegazy
E-mail | [email-masked]
Phone Number | (02) 1063152671
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Cairo

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Dexef | Erp Sys | 15-2-2021 | 10000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | one month
Please briefly describe your work experience specifically in training? | sufficient
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Ease Dealing
Performed regular testing
Independent
Hands-experience

What according to you makes you a good candidate for this position? | To utilize my technical skills for achieving the target and developing the best performance in the organization. I would like to implement my innovative ideas, skills and creativity for accomplishing the projects.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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