Subject: Tech Support Candidate - Pushpendra Pushpendra Kumar
From: Pushpendra Pushpendra Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 16 Feb 2021 06:28:23 -0500

| | Tech Support Test

Name | Pushpendra Pushpendra Kumar
E-mail | [email-masked]
Phone Number | (+91) 9627030240
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Gurugram
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Accenture | System Engineer | NA | 25k
Previous Employer 1 | Genpact | Desktop L2 | 24/August/2018 | 15k
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First of all I need to check internet connection.
Then add the sites in compatibility view setting and reset the browser in Internet setting under the avance tab .

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open the setting and open the Bluetooth then check.
What according to you makes you a good candidate for customer service or technical support job? | Tecchnical
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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