Subject: Trainer Candidate - SEEMA SHARMA
From: SEEMA SHARMA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 16 Feb 2021 05:24:36 -0500

| | Tech Support Test

Name | SEEMA SHARMA
E-mail | [email-masked]
Phone Number | (0522) 9889060882
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | LUCKNOW

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | TELLYPERFORMANCE | TECHNICAL SUPPORT EXECUTIVE | | 32000
Previous Employer 1 | HCL | SR CUSTMER SUPPORT | SEPT 2018 | 15000
Previous Employer 2 | SPICE JET | FLIGHT OPERATION | SEPT 17 | 22000

If Selected, how much time do you need to join? | ONE MONTH
Please briefly describe your work experience specifically in training? | OPERATION,FLIGHT OPERATION,CUSTOMER EXPRIENCE,TECHNICAL SUPPORT
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | i hav to travel five cities in a one day then had to report to another city.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | na
What according to you makes you a good candidate for this position? | na
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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