Subject: Re: Tech Support Candidate - Nasid ismayil Nasid
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 16 Feb 2021 00:53:46 -0700 (MST)

Not Picking 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 15 Feb, 2021, at 19:11, Deeksha Dadu <[email-masked]> wrote: 

Check for homebox 

From: Nasid ismayil Nasid < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Monday, 15 February 2021 at 6:28 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Nasid ismayil Nasid 

	

	
	
			Tech Support Test 
		
	Name 	Nasid ismayil Nasid 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 9605217276 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Patel nagar 
	Which best describes your Technical Support capabilities 	I don't have experience or skills for Technical Support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
MacOS 
Linux 
Networking - basic 
Networking - advance 
Hardware - Basic 
Hardware - Advanced 
Speakers & Audio 
VoIP 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Pinnacle organization 	Business associate 	Working now 	24k + incentives 
Previous Employer 1 				
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	First of all i will check the internet connection,then i will just refresh the web page,even if it not working i will just type ndtv then search for its official web page of ndtv in google search options. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Initially have to turn on the power of speaker and turn on Bluetooth of the speaker.After that from your phone you have to turn on the Bluetooth and scan for your Bluetooth speaker name.After that you just have to connect to that Bluetooth speaker only(if not paired, you have to pair that speaker with your phone before using that speaker only).then enjoy the music 
	What according to you makes you a good candidate for customer service or technical support job? 	I am an avant-garde type of person with a good way with people.I can take any negative response and tackle that with a positive vibe.I can manage any difficult situation or hurdles. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5