Subject: Tech Support Candidate - Deepanshu Kumar
From: Deepanshu Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 15 Feb 2021 23:47:01 -0500

| | Tech Support Test

Name | Deepanshu Kumar
E-mail | [email-masked]
Phone Number | (+91) 9123495397
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida sector 63
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Tech mahindra | SME | Working right now | 16000
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | 1st of all we check our internet connection, if it is ok then clear the cashe and history of that browser, if still it not work then check wether thebwebsite is block from the organisation or not ,then resolve the case

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on bluethoot device
Activae bluetooth from phone
Then pair the device by selecting the name of bluetooth device in phone

What according to you makes you a good candidate for customer service or technical support job? | I have 16 month work experince in this feild, and have good convencing skills, and i love to learn new things.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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