Subject: Tech Support Candidate - Anjali Kashyap
From: Anjali Kashyap <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 15 Feb 2021 22:25:58 -0500

| | Tech Support Test

Name | Anjali Kashyap
E-mail | [email-masked]
Phone Number | (91) 8920555267
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Palam colony Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Frankfinn aviation | Assistant Manager | Oct 24 2020 | 44000
Previous Employer 2 | Heads up corporation | Business Analyst | July 19 2019 | 35000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First,  I will check the type of error it is showing, it could be lost internet connection or the website is down or website is not secured ( security certificate expired) so in such case I will click  to advance options on the page  and then confirm to proceed with unsecured website.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on the Bluetooth on the phone
Turn on the Speaker and then change the mode to the Bluetooth and then scan the available devices on the phone the click on the device name of the speaker and  Bluetooth will get connected.

What according to you makes you a good candidate for customer service or technical support job? | With overall 9 years of experience and majorly into customer handling I belive that I will be able to a good fit for the role.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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