Subject: Tech Support Candidate - Md Ansari
From: Md Ansari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 15 Feb 2021 16:14:38 -0500

| | Tech Support Test

Name | Md Ansari
E-mail | [email-masked]
Phone Number | (870) 0645792
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | New Ashok Nagar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If you are trouble with website to open ,click the icon in the address Baar to see if Firefox has blocked part of the page that are not secure. Try clearing Firefox's cookies and cache.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Go to setting
2.Tap the Bluetooth option
3.Turn on Bluetooth
4.A list of available devices will appear
5. If your speaker is not listed then press the button on your speaker that makes it discoverable

What according to you makes you a good candidate for customer service or technical support job? | Technical support job
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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