Subject: Tech Support Candidate - Mukesh Kumar Si gh
From: Mukesh Kumar Si gh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 15 Feb 2021 13:07:24 -0500

Tech Support
Test

Name

Mukesh
Kumar Si gh

E-mail

[email-masked]

Phone Number

(91) 9999515378

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Laxmi Nagar New
Delhi

Which best describes your Technical Support
capabilities

I've worked in Level 2 tech support

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS - Advanced
MS
Windows - Basic
Networking - basic
Networking - advance
Hardware -
Basic
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Jubilant food works ltd

Executive IT

Working

34000

Previous Employer 1

Gati kausar ltd

Executive
IT

July
2017

Previous Employer 2

AGSTTTL

Executive IT

Feb2017

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Go to advance in browser-proceed with
unsafe

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Power on Bluetooth device-Go To mobile
setting-power on blutooth- search on it-select bluetooth- put
password-ok

What according to you makes you a good candidate
for customer service or technical support job?

I have
core 7 years experience in technically support.

On a scale of 1 - 5
please rate your fluency in spoken English

4