Subject: FW: Tech Support Candidate - rishabh tiwari
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 15 Feb 2021 14:05:47 +0000

First round

From: rishabh tiwari <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Monday, 15 February 2021 at 7:28 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - rishabh tiwari

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    rishabh tiwari
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 8954570266
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      jhansi
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) Networking - basic
Networking - advance
Hardware - Basic
Speakers & Audio
VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        METROTEL WORKS PVT. LIM.        RF engineer     31 may 2020     20300
Previous Employer 1     Telicom network solution pvt. lim. noida        RF Engineer     31 nov 2019     15000
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1-Refresh the page.
2-Make sure JavaScript is enabled.
3-Make sure Cookies are enabled.
4-Clear your cache and cookies.
5-Make sure your web browser is up to date.
6-Restart your web browser.
7-Try a different web browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1-Go to setting.
2-Tap the Bluetooth option.
3-Turn on bluetooth.
4-A list of available devices will appear.
5-If your speaker is not listed, press the button on speaker that makes it discoverable-it's often a button with a Bluetooth symbol on it.
6-On your mobile select your speaker and that's it, you're connected.
What according to you makes you a good candidate for customer service or technical support job? I am B. tech in electronics & communication engineering and also have a experience of telicom where i worked 4G network testing with mobile handsets, so I have full knowledge of mobile and laptop network connection. Also I have a knowledge of basic networking, network devices, OSI model, TCP/IP model, IP addressing, subnetting, DHCP/DNS server, Cabling(consol cable), Routers, Switchesfirewall, Network security attacks, Malware, viruses, IDS/IPS devices and basic knowledge of cyber security.
I also have a knowledge of Python.
Also I can communicate & coordinate well in a team for smooth operations and hard working, dedicated  to on time delivery and enthusiastic team player.
On a scale of 1 - 5 please rate your fluency in spoken English  3