Subject: Tech Support Candidate - bharadwaj s
From: bharadwaj s <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 15 Feb 2021 09:04:13 -0500

| | Tech Support Test

Name | bharadwaj s
E-mail | [email-masked]
Phone Number | (+91) 9994739773
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | chennai
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | gofrugal technology | associate member assure care | 28-12-2020 | 26000
Previous Employer 1 | antares system limited | executive cre | 24-05-2018 | 18000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Check the Issues Content clearly where as Error message describes the issues clearly
2. Check with the Browser permissions and internet stability
3. clear cookies and cache

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. turn On Both Mobile and Device Bluetooth
2. Pair according to the name
3. Once paired you can start using

What according to you makes you a good candidate for customer service or technical support job? | patient is the Ultimate talent in an Technical support filed what ever the customer emotion is be calm and deliver
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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