Subject: FW: Tech Support Candidate - Nasid ismayil Nasid
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 15 Feb 2021 13:41:23 +0000

Check for homebox

From: Nasid ismayil Nasid <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Monday, 15 February 2021 at 6:28 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Nasid ismayil Nasid

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Nasid ismayil Nasid
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 9605217276
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Patel nagar
Which best describes your Technical Support capabilities        I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Pinnacle organization   Business associate      Working now     24k + incentives
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First of all i will check the internet connection,then i will just refresh the web page,even if it not working i will just type ndtv then search for its official web page of ndtv in google search options.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Initially have to turn on the power of speaker and turn on Bluetooth of the speaker.After that from your phone you have to turn on the Bluetooth and scan for your Bluetooth speaker name.After that you just have to connect to that Bluetooth speaker only(if not paired, you have to pair that speaker with your phone  before using that speaker only).then enjoy the music
What according to you makes you a good candidate for customer service or technical support job? I am an avant-garde type of person with a good way with people.I can take any negative response and tackle that with a positive vibe.I can manage any difficult situation or hurdles.
On a scale of 1 - 5 please rate your fluency in spoken English  5