Subject: Tech Support Candidate - Mayank Sharma
From: Mayank Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 15 Feb 2021 08:22:12 -0500

| | Tech Support Test

Name | Mayank Sharma
E-mail | [email-masked]
Phone Number | (05947) 9719572092
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Kashipur uttrakhand
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Dowson Technology pvt ltd | Service Engineer | Na | 16000pm
Previous Employer 1 | Delta Electronics | Process Engineer | 10/06/2016 | 8000pm
Previous Employer 2 | Sysnet Technology pvt ltd | Field Engineer | 01/04/2017 | 11000pm

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | We trying to open the official website in office browser version and after that i clicked on error than find out the root cause of the error.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly open bluetooth in mobile phone and speaker both after that search the device name on bluetooth section and after seen pair the both device
What according to you makes you a good candidate for customer service or technical support job? | Customer Service
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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