Subject: Re: Tech Support Candidate - PRAJJWAL TYAGI
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 15 Feb 2021 04:43:38 -0700 (MST)

These details were not of this candidate. I am unable to reach him will try him again. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 15 Feb, 2021, at 17:11, HR Livesalesman <[email-masked]> wrote: 

He is good, His Spoken is good having technical experience too. 
But He is having a long gap, Since 2018 he is not working as his mother was not well 
in 2018 his salary was 42000/- 
Right now he is expecting anything 
Can join immediately 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 15 Feb, 2021, at 16:41, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: PRAJJWAL TYAGI < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Thursday, 11 February 2021 at 2:18 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - PRAJJWAL TYAGI 

	

	
	
			Tech Support Test 
		
	Name 	PRAJJWAL TYAGI 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(79824) 22540 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	VASUNDHARA,GHAZIABAD 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	Networking - basic 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	TECH VISION ELECTRONICS 	TECH SUPPORT ENGINEER 	January,2021 	25000 
Previous Employer 1 				
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Did not interact with customers, supported internal employees 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	steps are as following 
1. open a new tab and check to see if you can load another website like google.com and mozilla.org. 
2.launch another browser, like internet explorer, and try to open the site you were having problems with. 
2.1 if the site works in another browse, see the problem only.happen in firefox. 
2.2 if the site does not work in another browser, check outif problem happens in other browser also. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1.press the bluetooth button of the speaker. 
2.open your mobile and switch on bluetooth icon. 
3.on your phone it will show , pairing and then connected. 
4.now both the devices are connected. 
	What according to you makes you a good candidate for customer service or technical support job? 	I have an experience of around one year in tech support and customer service sector. I have interacted with people in every corner of india.I have been solving queries of customes in every possible manner. 

	On a scale of 1 - 5 please rate your fluency in spoken English 	4