Subject: Re: Tech Support Candidate - Rohit Salaria
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 15 Feb 2021 04:15:50 -0700 (MST)

Not Picking 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 15 Feb, 2021, at 16:22, Deeksha Dadu <[email-masked]> wrote: 

Seems expensive, but check if either he will come in our budget. If not, see if he is ok for a managerial position 

From: Rohit Salaria < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Monday, 15 February 2021 at 12:29 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Rohit Salaria 

	

	
	
			Tech Support Test 
		
	Name 	Rohit Salaria 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 8699761107 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Chandigarh 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Networking - basic 
Hardware - Basic 
Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Techmahindra 	Team lead 	7-april-21 	46000 
Previous Employer 1 	Eclerx limited 	Associate process manager 	12-sept-2018 	38000 
Previous Employer 2 	IBM daksh 	Analyst 	30-March-12 	10000 
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Need to check DHCP , Internet connection, block sites, browser issue , HTTPS connection 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Check model number of speaker , search from speaker nearest Bluetooth and same need to done from phone , just pair it accept the pairing code and will connect , 
Still get error check the aux getting connected or any other phone 
	What according to you makes you a good candidate for customer service or technical support job? 	7 year experience with technical support (router, printer ,windows and hardware connection including bios settings 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4