Subject: Tech Support Candidate - Sudheer Shukla
From: Sudheer Shukla <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 15 Feb 2021 05:49:40 -0500

Tech Support
Test

Name

Sudheer
Shukla

E-mail

[email-masked]

Phone Number

(70659) 03795

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Noida sector 66

Which
best describes your Technical Support capabilities

I've
worked in Level 1 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

Networking - basic
Hardware -
Basic
Speakers & Audio
Home appliances Samsung

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Ienergizer

Technical
support Engineer

March 2020

19000

Previous
Employer 2

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

We will open the site then
after I will clear the cache and cookies

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1- slide the mobile screen from upper side.

2_ touch the blutooth icon

3_ after that we will on the blutooth device

What according to
you makes you a good candidate for customer service or technical support
job?

I have 2.5 years experience in customer service.

I was working as a technical support Engineer

And I also come from technical back ground I did bca so I can strongly believe
that we will be very good candidate for this position

On a scale of 1 - 5
please rate your fluency in spoken English

4