Subject: Tech Support Candidate - Sai krishna Rachuri
From: Sai krishna Rachuri <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 15 Feb 2021 05:36:28 -0500

| | Tech Support Test

Name | Sai krishna Rachuri
E-mail | [email-masked]
Phone Number | (91) 9885593820
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Laxmi Nagar
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Cognizant | Sr.Operations representative | 31/12/2020 | 31257
Previous Employer 1 | Concentrix | Operations represent | 28/02/20 | 24500
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | ..
Please list the steps to connect a Bluetooth speaker to your mobile phone. | ..
What according to you makes you a good candidate for customer service or technical support job? | ...
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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