Subject: Re: Tech Support Candidate - Gautam Burnwal
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 15 Feb 2021 03:19:25 -0700 (MST)

Broken English, Also not seems enough for Homebox 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 15 Feb, 2021, at 15:16, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: Gautam Burnwal < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Monday, 15 February 2021 at 1:58 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Gautam Burnwal 

	

	
	
			Tech Support Test 
		
	Name 	Gautam Burnwal 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(110091) 8477043974 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Mayurvihar 1 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	Linux 
Networking - basic 
VoIP 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 				
Previous Employer 1 	Innodata 	Associate 	31st Oct 	16k 
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	For this if you want to access the website and if it shows error then check your internet connection if it is working well then try to use different browser , Some website runs on specific browser sometimes. 
To check internet connection go on network and sharing center choose if it is connected over the internet or not..if this is connected and still shows internet is not available then try troubleshooting on the internet connection you have connected..! 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Power on of the speaker. 
Open Bluetooth- search for available devices to connect. 
Pair with the speaker Bluetooth after it show paired then is is successfully connected now. 
	What according to you makes you a good candidate for customer service or technical support job? 	As I'm a BTech graduate (CSE) and have good knowledge of IT and also I've knowledge of Networking, VMware, Outlook configuration , troubleshooting, Linux etc.. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4