Subject: Tech Support Candidate - Avinash Kumar
From: Avinash Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 15 Feb 2021 05:12:07 -0500

| | Tech Support Test

Name | Avinash Kumar
E-mail | [email-masked]
Phone Number | (+91) 9729594449
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Chandigarh
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | first we can check on new tab that other websites are loading or not. If other website are loading so we can check Web-browser setting block sites. if its still not working we can check the website on other browser if it is not loading in any browser it means website is down or having some issue on the server.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. open setting
2. open Bluetooth setting
3. add new device or scan for new device
4. select Bluetooth speaker name or paired with it

What according to you makes you a good candidate for customer service or technical support job? | i have technical knowledge, i am a soft spoken, good listener, problem solver, helpful these thing surely help me in this field
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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