Subject: Tech Support Candidate - Gaurav Mendiratta
From: Gaurav Mendiratta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 15 Feb 2021 03:49:51 -0500

Tech Support
Test

Name

Gaurav
Mendiratta

E-mail

[email-masked]

Phone Number

(91) 7838896577

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

faridabad

Which
best describes your Technical Support capabilities

I've
worked in Level 2 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Networking - basic
Networking - advance
Hardware -
Basic
Hardware - Advanced
cloud support

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Aggressive Electronics PVT LTD

Sr.Engineer IT

22500

Previous Employer 1

Quantm Pvt ltd

IT
sales

05-08-2014

12000

Previous Employer 2

swastik tele services

sales

08-09-2013

10000

In your past experience
you have (select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

1.Check
if this website is in blocked category firewall

2.Diagnose it another network

3.Check websites downtime record

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1.Switch it
ON

2.Search The Bluetooth Speaker On your phone

3.Send Pair request

4.Accept the request

What according to you makes you a
good candidate for customer service or technical support job?

1.Experience

2.Dedication

On a scale of 1 - 5 please rate your fluency in spoken
English

4