Subject: Tech Support Candidate - Manish Saini
From: Manish Saini <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 15 Feb 2021 03:40:11 -0500

Tech Support
Test

Name

Manish
Saini

E-mail

[email-masked]

Phone Number

(0120) 5024491

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Noida 51

Which
best describes your Technical Support capabilities

I've
worked in Level 2 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Randstad

Technical Support Engineer

-

17000

Previous
Employer 1

Previous Employer 2

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with customers over Email

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First i need to check my internet
connection.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Open Bluetooth on Mobile

Press on search button

Select the Device Name

Then bluetooth speaker successfully paired with Handset.

What
according to you makes you a good candidate for customer service or technical
support job?

Because i have 2 year experience

On a
scale of 1 - 5 please rate your fluency in spoken English

4