Subject: Tech Support Candidate - Aditi Chaturvedi
From: Aditi Chaturvedi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 15 Feb 2021 03:37:53 -0500

| | Tech Support Test

Name | Aditi Chaturvedi
E-mail | [email-masked]
Phone Number | (91) 8889881882
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Raipur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | Bexley electronics pvt ltd | Junior accountant | 5/06/2016 | 10000
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly i will check the website which i have written is correct or not then i will make sure my internet is up and running then i will refresh the page again if then also it will not work i will close the window and re open the browser. But at last if all the step doesnt work then i will mail at customer care of ndtv.com

Please list the steps to connect a Bluetooth speaker to your mobile phone.

a)open bluetooth on my mobile
b) power on the speaker
c) in mobile check the visibility
d)paired my mobile with that speaker.

What according to you makes you a good candidate for customer service or technical support job?

Good communication skills
Friendly talking skills
Knowledge about the basic topics
Patience

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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