Subject: Tech Support Candidate - Gopal sharma Gopal
From: Gopal sharma Gopal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 15 Feb 2021 02:44:14 -0500

| | Tech Support Test

Name | Gopal sharma Gopal
E-mail | [email-masked]
Phone Number | (202001) 6397813230
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Aligarh UP
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA |
Previous Employer 1 | NA | NA | NA |
Previous Employer 2 | NA | NA | NA |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

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Taken quite literally, "Error on page" means exactly that: there's an error of some sort on the web page that is being displayed in your browser.

There are three common reasons why this message can appear.

With two, you can try to do something about, but with the other, you can't.

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Reason One: It's The Website's Fault
Web pages are written in what boils down to one or more programming languages.†

HTML - HyperText Markup Language - is the fundamental language used to code web pages. It defines things like paragraphs, bold, italics and other characteristics of page layout.

Javascript, while separate and distinct from HTML, is another programming language that is often used within web pages to add interactive functionality. If you've used Google Docs, for example, you've seen a word processor or a spreadsheet program implemented primarily in Javascript.

Java, which is unrelated to Javascript, is yet another programming language that can be used on web pages to create even richer applications that are available and run simply by visiting a web page.

Like any programming language, it's possible for the humans writing the programs or pages to make mistakes.

That's one source of "Error on page". Typically, the problem is in Javascript and the "Error on page" may indicate that there's a quite literally an error that's been left in by the web page designer or author.

If that's the case, there's nothing that you can do, other than let the website owner know.

Reason Two: Incomplete Downloads
This is probably the more common reason for "Error on page".

When you view a web page, say this one on Ask Leo!, your browser downloads the file that "is" the web page (an .html file, in this page's case). Based on what that page contains, your browser may then also download additional files, such as image files (like my smiling face, up at the top, for example), Javascript files (like the one I use to prevent excessive comment spam down below), and perhaps more. Advertising is also typically displayed, using externally downloaded Javascript files.

If a file is only partly downloaded, say because the connection to the web server breaks mid-stream, or if not all of the files required to display the page are successfully retrieved and downloaded, the resulting collection of HTML, Javascript and whatever else might be syntactically incorrect.

That's just a fancy way to say "broken".

If not all of the files required or referenced by a web page are completely downloaded, it's often the case that "Error on page" is the result.

This is one that you can sometimes resolve yourself.

Hit Refresh. This is often the F5 key in your browser.

The browser will then attempt to re-download all of the files required by the current page.

If it still fails, you might also try clearing your browser cache as sometimes files can get "stuck" in your cache, even broken files that can result in "Error on page". After doing so, hit Refresh and see if the problem resolves itself.

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Reason Three: Browser Add-ons
Many browser add-ons will attempt to modify the code that's displayed when you view a web page. For example, when you install Skype, it installs a small add-on in some browsers that examines the web page that you're looking at and turns anything that looks like a phone number into a clickable link to make a Skype phone call on-the-fly.

I've not had an error with Skype's add-on, but I simply use it as a common and simple example.

Other add-ons can cause problems at times. By inserting something into the code, add-ons can sometimes compromise a web page and make it syntactically incorrect.

You remember: that means broken.

And "Error on page" can be the result.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn Bluetooth on or off
Swipe down from the top of the screen.
Tap Bluetooth .
Tip: To save battery, turn off Bluetooth when not in use. Bluetooth is off in Airplane mode.

Step 1: Pair a Bluetooth accessory
Important: Your devices stay paired until you unpair them.

Option 1: Use the Settings app (all Bluetooth accessories)
Option 2: Use notifications (Fast Pair accessories only)
Step 2: Connect
Swipe down from the top of the screen.
Make sure Bluetooth is turned on.
Touch and hold Bluetooth .
In the list of paired devices, tap a paired but unconnected device.
When your phone and the Bluetooth device are connected, the device shows as "Connected.

What according to you makes you a good candidate for customer service or technical support job? | The positive attitude towards customer and willingness to help someone by providing the correct resolution or information. Maintaining professional relationship with the customer. good communication skills.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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