Subject: Tech Support Candidate - MOHD SARVEJ
From: MOHD SARVEJ <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 15 Feb 2021 02:29:53 -0500

| | Tech Support Test

Name | MOHD SARVEJ
E-mail | [email-masked]
Phone Number | (091) 9625151542
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Okhla New Delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Global IT TECHNOSOLUTION Pvt Ltd | L1 Technical support engineer | 30 Nov 2019 | 20000s
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I am a computer user . when I get an error then  check the link correct and incorrect and refresh our system and check the system connection.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | open Bluetooth both mobile and speaker

What according to you makes you a good candidate for customer service or technical support job?

I am trying to best services for customers
and improve my skills both Ms & communication

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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