Subject: Tech Support Candidate - Maheshwar Negi
From: Maheshwar Negi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 15 Feb 2021 02:15:24 -0500

| | Tech Support Test

Name | Maheshwar Negi
E-mail | [email-masked]
Phone Number | (+91) 9418331442
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Karol bagh
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Tech Mahindra | Sr quality associate | | 30000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will try to refresh the page, will check for my network connectivity, will check the error code and will apply the steps required to resolve that
Please list the steps to connect a Bluetooth speaker to your mobile phone. | On the device and the Bluetooth of phone then search for the speaker bluetooth and press connect this will ask for code and pair tick box do that and device will be connected
What according to you makes you a good candidate for customer service or technical support job? | I have been working as technical support for at&t and I am a gud learner
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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