Subject: Tech Support Candidate - Faisal Abbasi
From: Faisal Abbasi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 15 Feb 2021 01:48:33 -0500

Tech Support
Test

Name

Faisal
Abbasi

E-mail

[email-masked]

Phone Number

(+91) 9695920555

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Sector 66 noida

Which
best describes your Technical Support capabilities

I've
worked in Level 1 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Networking - basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Previous Employer 1

Saavari car rental

Csa

March
2020

15

Previous Employer 2

Sai infoline pvt ltd

Sales
executive

April 2018

10

In your past experience
you have (select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

First of
all I will check my internet connection because that is first thing to check
while using internet browser.

Secondly, if internet is okay then check for proper website address as incorrect
DNS may lead to such error.

Lastly, try to reopen browser.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1.open
Bluetooth of a speaker.

2.go to setting of a mobile and search for Bluetooth.

3.open bluetooth.

4.as you open the bluetooth of a mobile, it will show list of devices ready for
pairing.

5. Look for speaker bluetooth name.

6.click on the bluetooth name.

7.notification will pop up regarding pairing of a bluetooth. Just click pair and
your bluetooth will be connected.

What according to
you makes you a good candidate for customer service or technical support
job?

I have knowledge regarding techincal field and my
communication skills are also good. I can easily guide the customer in resolving
thier queries.

On a scale of 1 - 5 please rate your
fluency in spoken English

4