Subject: Tech Support Candidate - Sanjay yadav
From: Sanjay yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 14 Feb 2021 06:49:32 -0500

| | Tech Support Test

Name | Sanjay yadav
E-mail | [email-masked]
Phone Number | (226016) 7991227704
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Gurgaon sector 21
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | IENERGIZER | CSA | 6/1/19 | 14kb
Previous Employer 2 | Radical minds | CSA | 3/3/2020 | 21kb

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Sir , my first step would be to check the connection of service.
My second step would be to check the validity of customer's services.
My third step would be to check  websites  services is available  at that time or is there any congestion control issue's with the network.
My fourth step would be to check is there any hardware  issue with the plugin or something else.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

It's  very simple to connect our phone with bluetooth device's these are in following  step.
Step first = we need to open our 4g mobile ,then go on sceen head to tab down for getting  options  find it and tab on it. As you tab it will go for searching  another device  location after few moment it will find it and ask for permission to connect with that device,  As you click  on connet it will  be connected and started  data sharing.

What according to you makes you a good candidate for customer service or technical support job? | My knowledge  and positive attitude's towards my career as well as my future.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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