Subject: Arabic Language Test - MOHAMED ELBADRI
From: MOHAMED ELBADRI <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 13 Feb 2021 08:26:35 -0500

Foreign Language
Screening Test

Name

MOHAMED
ELBADRI     /  (+91) 8185085979    / [email-masked]

Whats your first language

Arabic

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Our dear customer,

We're truly very sorry for any problems you have faced with our courier
team.

Please note that we will deliver your order very soon to you.. And please accept
our apology. be assured we've processed investigation on your issue at this
moment with who responsible & it will be fixed soon.

Again we request you to accept our apology  and we appreciate your
patience.

We are very happy to helping and serving our customers We always work to your
satisfaction.

Thank you for letting us serve you.

Babyshop support team

Mohamed.

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Our
esteemed customer,

We're truly very sorry for any problems you have faced with our support team.

Please allow us to serve you again as well. And please accept our apology. be
assured we've processed investigation on your issue at this moment with who
responsible & it will be fixed.This is not the experience that we aspire to
our valued customers.

Again we request you to accept our apology  and we appreciate your
patience.

We are very happy to helping and serving our customers We always work to your
satisfaction.

Thank you for letting us serve you.

Babyshop support team

Mohamed.