Subject: Trainer Candidate - preetesh shukla
From: preetesh shukla <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 13 Feb 2021 06:43:25 -0500

| | Tech Support Test

Name | preetesh shukla
E-mail | [email-masked]
Phone Number | (91) 9920731067
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Indore

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Yash | Sr Analyst | |
Previous Employer 1 | Capgemini | Consultant | |
Previous Employer 2 | IGate | Sr System Engineer | |

If Selected, how much time do you need to join? | need to check with HR
Please briefly describe your work experience specifically in training? | Yes worked with Microsoft vendor
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | Its an new opportunity to work on. Looking further from you
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Treat -Customer is God.
What according to you makes you a good candidate for this position? | Experienced, Technically fit for Role
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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