Subject: Trainer Candidate - Prashanth M
From: Prashanth M <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 12 Feb 2021 18:38:11 -0500

| | Tech Support Test

Name | Prashanth M
E-mail | [email-masked]
Phone Number | (91) 9791992734
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Chennai

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | DHL global forwarding | Team leader | 15/02/2021 | 35000
Previous Employer 1 | Hewlett Packard | Senior associate | 05/04/2018 |
Previous Employer 2 | Omega health care | Process accociate | 09/09/2015 |

If Selected, how much time do you need to join? | Immediate
Please briefly describe your work experience specifically in training? | OTC Collections
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | .
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | .
What according to you makes you a good candidate for this position? | Na
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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