Subject: Trainer Candidate - mohan Dasari
From: mohan Dasari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 12 Feb 2021 10:05:23 -0500

Tech Support
Test

Name

mohan
Dasari

E-mail

[email-masked]

Phone Number

(91) 9989774802

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Hyderabad,
Manikonda

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Integrass

AM

28th Feb 2021

40456

Previous
Employer 1

Prowise Solutions

Team Lead

30th Apr
2020

35172

Previous Employer 2

Gss Infotech

Team
Lead

28th Sep 2018

27356

If Selected, how much
time do you need to join?

15 Days

Please briefly describe your work experience specifically in
training?

Technical or Technology Training

Quality Training

Skills Training

Soft Skills Training

Professional Training and Legal Training

Team Training

Managerial Training

Safety Training

Have you worked as a trainer in a Call
Center/Customer Service/BPO Environment?

Yes

Please tell us below in 300 - 500
words about the most difficult situation you faced either while training or
managing a team.

People who get trained sometimes fails at initial
project stage and get improved after the practice as theoretical is different
from practical, so cannot understand the team at the initial stage.

What
according to you is the difference between good and great customer service.
(Explain in 4 - 6 sentences)

always polite  and available
with customer is good and great customer service

What according to
you makes you a good candidate for this position?

skills,
experience and escalations handling capabilities

On a scale of 1 - 5
please rate your fluency in spoken English

5